Skip to Content.

Privacy Policy

Using information to better serve and administer the client relationship.

Please read this policy and if you have any questions contact us.

By using the site you consent to the collection, use and disclosure of your personal information in accordance with this policy. Holliday Fenoglio Fowler, L.P. (HFF) is committed to protecting your privacy. This privacy policy tells you about our online collection, use and disclosure of personal information. The terms of this policy apply to all personal information collected by HFF on the website hfflp.com.

This site is operated by HFF and may be accessed in the United States of America and abroad. For personal information protection purposes, hfflp.com is the controller and, unless otherwise noted, is also the processor of the personal information. Information collected may be retained as long as it is reasonably required for the purposes it was collected.

Privacy Officer
We have designated an officer of HFF to be accountable for our policies and practices with respect to the management of personal information. You may forward any questions, comments or complaints that you might have about this privacy policy to:
Privacy Policy
HFF
9 Greenway Plaza, #700
Houston, Texas 77046
Or by email to: webinquiry@hfflp.com

When you visit this site, certain kinds of non-personal information, such as the website that referred you to us, your IP address, browser type and language, and access times, may be collected automatically as part of the site’s operation. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site.

We only collect personal information about you after you have provided us with your consent to collect that specific information.

Demographic information (e.g., your occupation, hobbies, gender, or interests) may also be collected and may be linked to your personal information. By voluntarily providing this information to us, you consent to the collection and use of your personal information as set out in this privacy policy.

Personal information includes:
Information collected when you register including your name, your mailing address, email address, and phone number.
You may always choose not to provide personal information, but if you so choose, certain products and services may not be available to you.

Use of Your Personal Information
HFF collects and uses your personal information to:

  • Create and manage your online account;
  • Provide confidential information to you;
  • Provide customer service;
  • Perform research and analysis aimed at improving our products, services and technologies;
  • To display content that is customized to your interests and preferences;
  • To run Interactive Areas.

We may send transaction-related communications such as property listings, special events, etc. We may also send you surveys or marketing communications to inform you of new products or services or other information or offers that may be of interest. These surveys or marketing communications will come from HFF or its affiliates.

Disclosing Your Personal Information
We may disclose your personal information to third-party service providers who perform services on our behalf. For example, we may hire other companies to assist in marketing, to conduct audits, etc. Those third-party service providers (i) shall be permitted to obtain only the personal information they need to provide the service, (ii) must protect personal information to the same extent as HFF, and (iii) shall be prohibited from using it for any other purpose. Except as set out in this privacy policy, HFF does not disclose or sell your personal information to any third-parties.

Personal information disclosed to HFF may be available to the United States government or its agencies under a lawful order made in a court of competent jurisdiction in the US.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of the company. We will notify you of such an occurrence as described in the “Changes to This Privacy Policy” section below. We reserve the right to disclose your personal information if required or permitted to do so by law.

Security of Your Personal Information
The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information including without limitation:

  • limiting access to your personal information to those of our employees who require it to provide services to you;
  • ensuring that third-party service providers sign confidentiality agreements to maintain the confidentiality of your personal information and not to use it for any unauthorized purposes;
  • storing your personal information in secure computer systems which protect it from unauthorized access or use.

Accessing Your Personal Information
If you would like to review or revise information that you previously provided to us, you may access and change your personal information in the “MyHFF” section of the site. You may also contact Customer Service at webinquiry@hfflp.com for assistance.

Personal Information Preferences
HFF respects your right to make choices about the use and disclosure of your personal information. If at any time you decide that you do not want to receive marketing communications from us, please let us know by contacting Customer Service at webinquiry@hfflp.com.

If you choose not to receive marketing communications, please be advised that you may continue to receive other types of communication.

HFF uses “cookies” to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard drive. Cookies contain information, including personal information, that can later be read by a web server in the domain that issued the cookie to you. The information that cookies collect includes the date and time of your visit, your registration information, session identification number and your navigational history and preferences.

Cookies offer you many conveniences. They allow us to identify registered users when they return to the site so that they can retrieve information from previous visits. Cookies also save you time by eliminating the need to repeatedly enter the same information.

You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our sites and services that depend on cookies but you will be able to per-form basic navigation through the site.

Our sites may include discussion forums or other interactive areas or services, including blogs, in which you or third parties reply or make comments on the sites (“Interactive Areas”). If you use an Interactive Area, you should be aware that these areas are open to the public and any personal information you post or provide at registration may be viewable by others. We are not responsible for personal information you submit in connection with the Interactive Areas, nor are we responsible for how others might use that information, including to send you unsolicited messages. Interactive Area postings may be retained indefinitely. If at any time you would like to remove a posting, please email us at webinquiry@hfflp.com. Keep in mind that removal of a posting from an Interactive Area does not mean that the posting will be deleted from our systems.

We do not intend to solicit or collect personal information from anyone under the age of 18 without parental consent. If you are under 18, you shall not use or enter information on this site, including without limitation, any Interactive Areas of the site without parental consent.

We may link to websites, including those of our subsidiaries and third-party content providers, that have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use.

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the “last updated” date at the top of the policy. If there are material changes to this statement or in how HFF will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page. We encourage you to review this policy whenever you visit one of our sites.

HFF privacy policy
Back to top.